4. Getting paid

We settle the full amount for all your merchants to you. You then pay each merchant their share and keep your markup.

Your balance

The Overview page in your reseller dashboard shows your balance across every sub-merchant, combined. It updates automatically as your merchants take payments. Funds become withdrawable once they clear the processing settlement window (this varies by payment type — cards take a few days, some methods are instant).

To actually withdraw, use the Balances page in your dashboard and request a payout there — it draws on the same combined balance.

Your statement

The Statement page breaks your balance down merchant by merchant. For each one it shows:

Owed to sub — what you owe that merchant.
Your markup — what you keep on their volume.
Settled to you — the two added together, which is what we paid you for that merchant.

You pay your merchants yourself, on your own schedule, however you normally would. We don't pay your sub-merchants directly — we pay you the whole amount, and the Statement tells you exactly what each one is owed.

If a payment is reversed

If one of your merchant's customers charges back or refunds a payment, the fee for that comes off your balance — since you're the one we settle with. Keep that in mind when you decide how much to pay each merchant.

Common questions →